Frequently asked questions.
Here are some commonly asked questions about our products and services.
We’ve been focused on cleaning data center facilities since 1994.
We offer direct service to every state in the U.S. with our network of regional crews and company trained employees.
Yes, all of our employees undergo a thorough background screening, and they receive training on proper cleaning procedures for data center environments.
No, ProSource self-performs all cleaning services and only uses trained company employees.
We use industry approved disinfectants to disinfect surfaces in your data center.
We will disinfect frequently touched surfaces by hand wiping them with an approved disinfectant, and we will use electrostatic sprayers for large areas in non-critical areas. Critical areas will only be disinfected by hand.
Yes, we offer disinfection for COVID throughout your data center as needed.
Yes, we can customize custodial and critical services to include disinfection of high-touch surfaces.
Since all our employees are trained to clean in data center environments, we’ll safely and effectively clean in your critical and non-critical areas.
No, we only clean data center facilities.
We offer custodial service to data centers in the U.S.
No, we self-perform all of our custodial cleaning services for data centers.
Emergency cleaning can be added to a signed agreement for either critical or custodial cleaning.
Yes, we offer COVID disinfection response for contract customers as part of a signed agreement.
Contracted customers will have a hotline number and email they can submit a request to have a crew onsite as soon as possible.
Emergency cleaning rates vary based on the situation, but specific services and rates will be negotiated as part of a signed agreement.
Managing airflow improves equipment reliability, cooling efficiency, and protects against downtime.
Bypass airflow is conditioned air that bypasses servers before returning to a cooling unit.
Bypass airflow can be reduced by directing airflow toward servers and by preventing the mixture of cool supply air with warm exhaust air through physical separation.
First, seal openings in your raised floor and server racks with floor grommets and blanking panels. Next, direct cooling toward servers with directional panels and floor dampers. Finally, separate conditioned and exhaust airflows with containment structures.
Yes, refurbished access floor panels are significantly less than new access floor panels.
Yes, refurbished panels have been re-laminated so they are like new.
Yes, we can often match your existing floor panels. To match an existing floor panel we need a picture of the top, side, and bottom of the floor panel you want us to match.
Yes, we can often ship refurbished panels faster than ordering new floor panels.
You can expect to save up to 40% versus the cost of site-built power cables, and you can reduce installation time by up to 50%.
Most orders ship in 24-48 hours after receiving a purchase order.
All cables are factory-tested before shipping to include HIPOT, load bank, and wire-gauge & phasing testing.
Yes, factory-built power whips are constructed with UL Listed components and factory tested to ensure they meet requirements prior to shipping.
We offer EkkoSense software, hardware and sensors.
Yes, EkkoSense has the ability to monitor both power and cooling in your data center.
Customers see tangible savings from capacity release, reduced downtime, and cooling energy reductions. Cooling energy savings typically range between 10% and 40%.
We offer low-cost wireless sensors that provide thermal and humidity data.